Debit Card Fraud, Theft or Loss

What should you do if you suspect fraud on your First National Bank of Central Texas account?

Monday-Friday, 8:30am–5pm

If you suspect debit card fraud, or your if your card is lost or stolen during business hours, contact our Debit Card Department:


Available Mon-Fri / 8:30am–5pm

24/7 After Business Hours

If you need to report an issue with your card after business hours, please contact our 24 hours / 7days a week Fraud Service Center:


Available 24 hours / 7days a week

What happens next?

Once you have contacted a representative in our Fraud Department, your card will be closed immediately. If your card is lost and you would like a replacement card the same day, please stop by any of our five locations and have a new card printed within minutes with our Instant Issue Debit Card service.